A structured export process, from first inquiry to final delivery.
Eight considered steps that turn a buyer's specification into a documented, inspected, delivered shipment.
Inquiry & Discovery
You reach out with an initial specification product, grade, volume, packaging, destination, target Incoterm. We open a working file for your inquiry and assign a single point of contact.
- Requirement brief
- Feasibility note
- Preliminary indication
Sourcing & Sampling
We identify origin partners that match your specification and dispatch samples for approval. Samples are documented with lot numbers and processing details.
- Sample dispatch
- Cup profile / analysis
- Documented lot data
Written Specification
Once samples are approved, we agree a written specification covering grade, moisture, defect count, packaging, labelling, and any required certifications.
- Signed specification
- Packaging drawings
- Cert. requirements list
Contract & Terms
Commercial terms price, Incoterm, payment mechanism, lead time are formalised in a sales contract prior to production.
- Sales contract
- Payment mechanism
- Delivery schedule
Production & QC
Origin partners produce to specification under our oversight. Quality control checks are performed during processing and prior to packing.
- In-process QC notes
- Pre-shipment inspection
- Compliance dossier
Documentation & Export
Export documentation commercial invoice, packing list, phytosanitary, certificate of origin, bill of lading is prepared and shared with the buyer.
- Full export docs
- Booking confirmation
- Bill of Lading
Shipment & Delivery
Shipment sails from an Indonesian port. We track vessel movement and share updates until arrival at the destination port.
- Vessel tracking
- ETA updates
- Arrival confirmation
Ready to open a working file?
Share the essentials of your inquiry and we'll come back with a considered response usually within two business days.
Request a Quote